Privacy Policy

About This Policy

MoveSpace Studio Hire is operated by I&G PROPERTY GROUP LTD, a company registered in England and Wales under company number 16465516.

Our business provides dance studio rental facilities for dance teachers, choreographers, rehearsal groups and independent performers in the United Kingdom. Customers can enquire about studio availability and arrange hourly or agreed-time-slot hire through our website.

This Privacy Policy applies to information collected through our website, contact forms, booking enquiries and direct communications with our business. We handle personal information in accordance with applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018.

Information We Collect

We collect information that customers choose to provide when contacting us, requesting studio availability or arranging a rental. Depending on the enquiry, this may include:

• Full name and preferred contact details.
• Email address and telephone number.
• Preferred studio hire date and requested time slot.
• Expected booking duration and number of attendees.
• Information about the intended studio use and facility requirements.
• Correspondence relating to enquiries, bookings and customer service.

We may also collect limited technical information when visitors use our website, such as IP address, browser type, device information, pages visited and general website usage data. This information helps us maintain website functionality and understand how our website is used.

We only request information that is reasonably necessary for the relevant business purpose.

How We Use Your Information

Personal information is used to manage our studio rental enquiries and provide the services customers request. Our purposes include:

• Responding to website enquiries and customer questions.
• Checking studio availability and discussing suitable time slots.
• Preparing and managing studio rental arrangements.
• Communicating booking confirmations and relevant changes.
• Providing customer support and resolving service-related matters.
• Maintaining accurate business and booking records.
• Improving website performance, security and user experience.
• Meeting applicable legal, accounting and administrative obligations.

We do not use enquiry information for unrelated purposes without an appropriate lawful basis or where further permission is required.

Lawful Basis for Processing

We process personal information only where an appropriate lawful basis applies under data protection legislation. Depending on the circumstances, this may include:

• Contractual necessity: Processing information needed to respond to a service request, prepare a rental arrangement or fulfil an agreed booking.
• Legitimate interests: Managing our business, maintaining website security, improving our services and handling ordinary customer communications, where these interests do not override individual rights.
• Legal obligations: Retaining or providing information where required by applicable laws and regulations.
• Consent: Using information for activities where consent is the appropriate legal basis, including certain optional website cookies and electronic marketing.

Where processing relies on consent, individuals may withdraw that consent at any time. Withdrawal does not affect processing that took place before consent was withdrawn.

Booking Enquiries and Communications

When you submit a studio hire enquiry, we use the information provided to understand your requirements and communicate about the requested rental.

This may involve discussing preferred dates, available time slots, expected attendance, studio facilities and applicable rental arrangements.

Enquiry information is normally retained for up to 12 months after the last meaningful communication where no booking proceeds. Where an enquiry results in a booking, the relevant information may form part of our customer and business records and will be retained in accordance with the applicable retention periods set out in this policy.

We use contact details for communications directly related to the enquiry or agreed rental. Optional promotional communications are handled separately where required.

Data Sharing and Third Parties

We do not sell personal information or make customer contact details available for unrelated commercial use.

Information may be shared with carefully selected service providers where this is necessary to operate our website and manage our business. These may include:

• Website hosting and technical maintenance providers.
• Website form and communication service providers.
• Business administration and record-management providers.
• Professional advisers, where reasonably required.
• Relevant public authorities where disclosure is required by law.

Service providers are expected to handle personal information appropriately and only for authorised purposes. Where a provider processes information on our behalf, suitable contractual and organisational arrangements will be used as required by law.

We only share information that is reasonably necessary for the relevant purpose.

Data Storage and Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, taking account of business requirements and legal obligations.

Once information is no longer required, it will be securely deleted, anonymised or otherwise disposed of in an appropriate manner.

Cookies and Website Technologies

Our website may use cookies and similar technologies to support essential website functions, remember relevant preferences and understand website performance.

These technologies may include:

• Essential cookies: Necessary for core website functions, security and basic navigation.
• Preference cookies: Used to remember certain website settings where applicable.
• Analytics cookies: Used to understand general website activity and improve website performance, where enabled and subject to the appropriate consent requirements.

Non-essential cookies will only be used where the required consent has been obtained. Visitors can also manage cookie settings through their browser. Disabling certain cookies may affect some website features.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration and inappropriate disclosure.

These measures may include controlled access to business records, appropriate account security, website maintenance and the use of suitable service providers.

Access to personal information is limited to individuals and service providers who need it for legitimate business purposes. Information is handled according to its nature and the requirements of applicable data protection legislation.

Where a personal data breach occurs, we will assess the circumstances and take the steps required by applicable law, including notifying the relevant authority or affected individuals where legally necessary.

International Data Transfers

Some website hosting, technical or communication providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable data protection requirements. This may include relying on UK adequacy regulations, appropriate safeguards or another legally recognised transfer mechanism.

Further information about relevant safeguards can be requested using the contact details provided in this policy.

Your Data Protection Rights

Under applicable UK data protection legislation, individuals may have the following rights in relation to their personal information:

• Right of access: Request a copy of personal information we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete information.
• Right to erasure: Request deletion of information where the legal conditions for erasure are met.
• Right to restriction: Request that certain processing activities are restricted in appropriate circumstances.
• Right to data portability: Request relevant information in a commonly used, machine-readable format where this right applies.
• Right to object: Object to processing based on legitimate interests and to direct marketing.
• Right to withdraw consent: Withdraw consent where processing is based on consent.

We will normally respond to a valid data protection request within one calendar month of receipt. Where a request is complex or multiple requests have been received, this period may be extended by up to a further two months where permitted by law. We will explain any applicable extension.

We may need to verify your identity before responding to a request. Certain information may need to be retained where a legal obligation or other lawful exception applies.

Children’s Information

Our website and studio rental services are intended for adults arranging or enquiring about studio hire.

Where an enquiry or booking involves activities attended by individuals under the age of 18, the person arranging the rental should ensure that appropriate permissions and supervision arrangements are in place.

We do not knowingly request unnecessary personal information directly from children. If we become aware that information has been provided in circumstances where it should not have been collected, we will assess the matter and take appropriate action.

External Websites

Our website may contain links to external websites or services for reference and convenience. Those websites operate independently and may have their own privacy policies and data handling practices.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing the relevant privacy information before providing personal details to another organisation.

Changes to This Policy

We may update this Privacy Policy when our business practices, website functions or applicable legal requirements change.

Any revised version will replace the previous version on this page and will take effect immediately upon publication, unless a different effective date is expressly stated.

We encourage visitors to review this page periodically to remain informed about how personal information is handled.